Microsoft Office 2008 Save Issue

We have come across this issue on several occasions and wanted to share the fix with everyone. The problem is receiving a Microsoft Word or Excel document in the .docx format and you cannot open it. The problem stems from the sender using Office 2008 and unfortunately the default preference is there new format for saving which is .docx. If you do not have the Office 2008 and only have 2004 you will not be able to open the file.

The fix is very easy and all you need to do is open up Microsoft Word and under the Word Menu navigate down to Preferences. There you should see this window


























Once your in that Window click on the "Save" Option and then go down to the bottom to the "Save File As" pulldown and choose the second Option "Word 97-2004 doc" this should solve all your problems and both 2004 and 2008 Office users can now get your documents without a problem!

This also works the same for Microsoft Excel.


MACNERD Team